About the summit
Financial services is moving AI into production faster than almost any other industry, but it also has more risk, regulation and legacy infrastructure to work through. Banks, insurers and super funds are moving AI from pilots into production across underwriting, claims, fraud, service and operations, while APRA scrutiny, model risk and responsible AI requirements shape every decision. The AI in FSI Summit brings together Chief Data Officers, Heads of AI, transformation and technology leaders from across banking, insurance, superannuation, wealth and payments to share what has made it into production, what has stalled and where investment is going next. Make sure you are part of the discussion at Australia’s only dedicated event for AI in financial services.
Who attends
- Chief Data Officer
- Head of AI / Analytics
- Chief Risk Officer
- Head of Innovation
- Director of Customer Experience
- Head of Fraud
What the programme covers
- AI in Risk, Fraud and Financial CrimeReal-time scoring, anomaly detection, credit decisioning and the model risk behind automated outcomes.
- Customer IntelligencePersonalisation, next-best action and customer insight without breaking privacy.
- Document, Claims and Operations AIImproving throughput, accuracy and cost across documents, claims and high-volume operational work.
- AI Governance and Model RiskMeeting APRA, AUSTRAC and ASIC expectations while moving AI safely into production.
- Agents in Financial ServicesWhere autonomous agents are already running, what they can access and what they are allowed to do.
- AI in the Front LineCopilots for advisers, bankers, brokers, claims teams and contact centres.
- Data Foundations for AIThe platforms, pipelines, governance and trusted data every production AI system depends on.
- From Pilot to ProductionWhy financial services AI stalls at proof of concept and what gets it live at scale.